Reservations
Since the size of our groups is limited, you should first send us an to confirm that there are still open spaces for the tour you chose.
Once your spot is confirmed, you can proceed to the following registration procedure:
1) Download the 2008 Registration Form:
- 2008 Registration Form for US Residents
- 2008 Registration Form for Australian Residents
- 2008 Registration Form for Residents of All Other Countries
Click here to download Adobe Reader
2) Fill out the form (one form for each person)
3) Mail your form together with the appropriate payment to the
address stated on the Form.
4) We will wait 10 days after your spot is confirmed for the
arrival of your registration and payment (deposit).
5) As soon as we receive your registration with payment, we will
email you a confirmation and Welcome Letter with detailed
information regarding your trip.
Payment
For US customers:
We accept payment by check, money order, or credit card (VISA or
Master Card)*.
For Australian customers:
We accept payment by bank transfer, check, money order, or credit
card (VISA or Master Card)*.
For customers in Canada, Great Britain, and
elsewhere:
We accept payment by bank transfer or credit card (VISA or Master
Card)*.
A $300 USD ($400 AUD) deposit per person is required with each registration. A second installment of the trip payment of $300 USD ($400 AUD) is due at least 120 days prior to the trip start date. The final balance is due at least 75 days prior to the trip start. If you do not make the appropriate payments, it will be considered a cancellation.
Tour cancellations must be received in writing and the date of cancellation will be the date of receipt of the written communication.
Cancellations
Cancellations received at least 121 days prior to trip
start date:
All payments will be refunded less a $70 USD ($90 AUD)
administrative fee per person.
Cancellations received 120-76 days from the trip start
date:
The deposit is non-refundable unless we can fill your spot. If we
can fill your spot, we will refund all payments made less a $70 USD
($90 AUD) administrative fee per person.
Cancellations received 75-60 days from the trip start
date:
Fifty percent of the total trip price per person is non-refundable
unless we can fill your spot. If we are able to fill your spot, we
will refund all payments made less a $70 USD ($90 AUD)
administrative fee per person.
Cancellations received less than 60 days from the trip
start date:
No refunds are possible unless we can fill your spot. If we are
able to fill your spot, we will refund all payments made less a
$100 USD ($130 AUD) administrative fee per person.
Other Conditions
In the unfortunate situation that you need to cancel your trip, we always try our best to find a replacement for you. At no time, however, can we guarantee that we will be able to fill a cancelled spot.
In the unlikely event that Czech Active Tours should cancel a tour, you will be notified at least 60 days from the scheduled trip start date and all trip fee payments will be refunded in full. Refunds constitute full settlement in the event of cancellation of a tour; Czech Active Tours is not responsible for airfare fees or any other expenses incurred due to change in itinerary or tour cancellation. No refund or discount can be granted for arriving late or leaving a tour prior to its conclusion.
Travel Insurance
Unexpected things can happen and your travel investment should be protected! We strongly advise you to purchase Travel Insurance to safeguard you in the event of unforeseeable trip related expenses, such as trip cancellation, flight interruption and delay, injuries, emergency medical treatment, and lost or stolen luggage.
Czech Active Tours does not recommend any particular insurance company or policy, and you should inquire carefully about coverage and conditions. For a comparative analysis of Travel Insurance companies and their policies, you can go to Insure My Trip or call them at 1-800-487-4722.
*Additional 3% surcharge of the total price applies when paying by credit card.
